Amplify Merch

FAQ

Frequently Asked Questions

For Our Clients and Customers... Your questions answered

If you cannot find the answer to your question here, just contact us and we can help!

  • How does this work?

    No out of pocket costs to join. Create an account, email us your logo, give us permission to use it and let us know what products you want to sell. Work one on one with us to find the best products for your needs. Yes, we get paid, but we get paid only when an items sells.

  • I tried to order a t-shirt but it didnt work.

    Please send us an email to tabby@amplifymerch.com. Our website is awesome, but there is always the possiblility of a glitch

  • How do we get started?

    You can create an free account and get started. After signing up, we will work with you to get your account set up, answer any questions, and find the perfect fit to amplify your merch.

  • Can we advertise my products?

    Absolutely! Please do. When you grow, we do too. You will receive a QR code to give to your fans so they can go directly to your page and browse your products. By signing up, you will also be giving us permission to use your products, images and name on social media and 3rd party advertising sites like Google, so we will be advertising for you also.

  • What if we need or want to cancel our account?

    You can cancel your account at any time — there’s no contract or long-term commitment required. We just ask that all cancellation requests be submitted in writing (email is fine).

    Once your cancellation is processed, your band’s page will be removed, your products will be deleted, and any advertising or promotions will stop. If you have a paid membership, any membership fees will be prorated based on your cancellation date.

  • Why wouldn’t we just use Bandcamp or Facebook Marketplace?

    You have the freedom to sell your products wherever you envision. With our BOOST membership, you can create Affiliate Listings on Bandcamp, Facebook, and beyond. While we don't process orders from those platforms, you will have the opportunity to manage them personally and forge your own path to success.

  • We have an event coming up and are looking for sponsors

    Email your festival or event details to tabby@amplifymerch.com
    , including any available sponsorship information.
    At this time, we’re focusing on sponsoring festivals and fundraisers. Depending on the event location, we may also be able to attend as an on-site vendor. Please note that we do not sell merch on behalf of bands or artists at shows. When we attend events, we represent Amplify Merch and showcase products from our partner bands and businesses as samples of our work.

  • It's been 3 weeks, where is my stuff?

    Most items are made to order. Many MANY factors can affect shipping and cause delays. We are monitoring your order from our end and will do everything in our control to make sure your items reach you and arrive in good condition. Please reach out to us if you have questions or concerns.

  • Order Cancellations

    Any cancellations that occur after shipping, will still be charged shipping. Bulk order cancellations that occur once printing has been initiated due to no fault of the printer, may still incur setup fees, and other printing fees as charged per the print shop.

  • We expected you to share my info on Social Media

    Elevate your brand's visibility with our exceptional merch provision and product sourcing services. While we work behind the scenes to amplify your online presence by sharing and engaging with your social media content we are not dedicated promoters. Our focus is on providing top-tier merchandise solutions, empowering you to connect with your audience through high-quality products. Trust us to enhance your brand identity and leave the social media management to others.

  • Can we create and design our own stuff online?

    Not yet. Our goal is to make this as simple as possible. Not another site you have to spend hours on. We ARE going to get some of our products set-up with customization but it's not ready yet. That takes some time to set up and integrate with the website.